- Tier 3-4 support for customers deploying and using AGAT’s cyber products on-prem and SaaS.
- Supporting large international enterprise customers with high-security requirements
- Install, configure product at a customer environment in POC
- Maintain cloud (AWS) and on-prem environments
- Post articles, tips, KB, and guides of the product
- System tasks related to support . Building complex lab environments with integration to other leading security products.
- Sometimes off-hours duty is required. Once a week until 9 pm . No extra hours needed.
The position is in Jerusalem (Hozvim hi-tech park)
- Fluent English – spoken and written
- Experience in support or system
- Experienced in windows System and networking such as VMWare, Active Directory , Firewalls, Virtual machines, PKI, Certificates, DNS, SQL, DLP , MDM, Cloud , AWS, ADFS
- The ability for flexible hours as required