Support Engineer (Position 217)

תיאור התפקיד

Job Description:

  • Tier 3-4 support for customers deploying and using AGAT’s cyber products on-prem and SaaS.
  • Supporting large international enterprise customers with high-security requirements
  • Install, configure product at a customer environment in POC
  • Maintain cloud (AWS) and on-prem environments
  • Post articles, tips, KB, and guides of the product
  • System tasks related to support . Building complex lab environments with integration to other leading security products.
  • Sometimes off-hours duty is required. Once a week until 9 pm . No extra hours needed.

The position is in Jerusalem (Hozvim hi-tech park)

דרישות התפקיד

  • Fluent English – spoken and written
  • Experience in support or system
  • Experienced in windows System and networking such as VMWare, Active Directory , Firewalls, Virtual machines, PKI, Certificates, DNS, SQL, DLP , MDM, Cloud , AWS, ADFS
  • The ability for flexible hours as required

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