Instructional Designer

תיאור התפקיד

About the company:

Ex Libris, a ProQuest company, is a leading global provider of cloud-based solutions for higher education. Offering SaaS solutions for the management and discovery of the full spectrum of library and scholarly materials, as well as mobile campus solutions driving student engagement and success, Ex Libris serves thousands of customers in 90 countries. For more information about Ex Libris, see our website, and join us on Facebook, YouTube, LinkedIn, and Twitter.

Responsibilities include:

  • Serve as a training consultant and produce a wide range of educational materials for a diverse global customer base
  • Develop online instructional curriculum by working closely with subject experts and key stakeholders to define core learning objectives for specific target audiences
  • Design effective and engaging e-learning content that enhances comprehension and knowledge retention by utilizing instructional design best practices
  • Interact and engage with subject matter experts and local managers to identify knowledge gaps and develop appropriate content for product education resources
  • Prepare, facilitate and deliver library consulting and training services for customers in the use of Ex Libris products, either at customer sites or online using real-time collaborative software (e.g. WebEx)
  • Communicate timely, post-training responses to customer concerns and questions and escalate issues to technical support as required
  • Deliver training or training-related presentations at customer conferences and other events

דרישות התפקיד

  • Experience in instructional or curriculum design, teaching, educating and/or training others, especially in a technical context with adult learners
  • Experience with Articulate and Rise 360
  • Experience working with Learning Management Systems
  • Familiarity and proficiency with integrated library systems and library technical services workflows
  • Excellent understanding of the English language, oral and written
  • Ability to travel to client sites for training and consulting as required


Required Education:

  • BA degree or MLS or MLIS from an American Library Association (or non-US equivalent) accredited school


Required professional experience:

  • At least 3 years of experience creating online training

Important skills / characteristics:

  • You want to further develop your portfolio of e-learning projects
  • You enjoy working independently on projects
  • Ability to deal with ambiguity and adapt in a rapidly changing, growing organization
  • Self-starting, self-motivated, team player able to work independently and collaboratively
  • Excellent interpersonal, communication – spoken, written, listening
  • Strong commitment to serving our customers with exceptional patience and tact

Required Languages  

Native English speaker

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