The role of director of product management (PM) is diverse and rewarding, with many responsibilities and ownership of many aspects of a product in the area of academic teaching and learning.
As director, you will be responsible for the management of an existing product, the development of its roadmap, the definition of marketing messaging and go-to-market activities, and the creation of presentations, documents, and other sales tools.
The role requires an extremely talented, accommodating individual who has strong presentation skills, in-depth business knowledge, and organizational abilities; an individual who can match customers’ business requirements to technical feature sets and assess broad market trends, indices, and competition.
In the role of director, you must be able to interface with customers effectively, establish credibility rapidly, and earn the confidence of customers and the R&D, Sales, Marketing Communication, Professional Services, and Customer Support teams. You will also serve as the liaison between the business unit and the regional teams.
- Gather and analyze market trends and customers’ requirements, to identify product priorities
- Lead product-scoping activities and work closely with R&D and the product working group, focus groups, and other customer representatives
- Maintain productive relationships with key regional stakeholders (customers, sales representatives, and marketing personnel), to identify market needs
- Develop sales tools
- Conduct sales and presales training as required
- Create marketing materials, such as white papers and presentations
- Plan and participate in business meetings, conferences, seminars, and other customer-facing activities
- Present and demonstrate solutions as needed for internal parties (such as sales representatives and executives) and external parties (such as customers and prospective customers, industry leaders, the press, and analysts)
- Initiate, implement, and lead marketing programs and product-launch campaigns
- Cultivate and maintain a thorough understanding of Ex Libris solutions
- Bachelor’s degree in a relevant field, such as computer science, education, industrial engineering, or exact sciences
- At least five years of product management experience
- Proven ability to work with technical and non-technical teams
- Excellent knowledge of English
- Excellent writing, verbal, and presentation skills
- Self-motivation and ability to work independently
- Experience in the higher education technology market
- Background in academic teaching and learning
- Experience with cloud enterprise solutions