Associate Technical Customer Support Advisor

תיאור התפקיד

The Team

Anti-Piracy Operation team is seeking for an anti-piracy operator that will join the team and will help in running anti-piracy sessions to locate, detect and disrupt pirates that are stealing content from our customers and broadcasting it illegally in social platforms or on the open web. the operator will use Synamedia’s state of the art tools to run the anti-piracy sessions and will report back to our customers on his findings

דרישות התפקיד

Windows & Linux user experience

Ability to orchestrate and pivot sessions

Ability to multitask during sessions when several requests are coming from different stakeholders

Excellent communication skills

Fast self-learner, proactive and flexible.

Ability to solve problems.

Organizational skills and methodical working.

Highly proficient in spoken and written English

Preparing and articulating clearly written reports, document summaries of sessions

Must have : Flexibility to work at odd hours and weekends

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