Infrastructure Analyst

תיאור התפקיד

  • The Infrastructure Analyst will be required to analyze and resolve complex infrastructure and product related issues, working in Unix based Cloud and local customer environments.
  • The position will require cooperation with support teams, Cloud Operations and Engineering and with Ex Libris customers around the world.
  • The analyst will be expected to have knowledge in areas such as Oracle, system administration and performance analysis tools.
  • Responsibilities include:
  • Investigating and troubleshooting escalated support issues related to infrastructure, DBA, system administration, authentication and SSO systems.
  • Communicating with other teams and customers.

דרישות התפקיד

  • Relevant education:
  • B.A./B.Sc. in a relevant field.
  • Required professional experience:
  • Experience in System, Unix and Networking.
  • Knowledge of the following fields a significant advantage:
  • Apache, Tomcat servers.
  • Web Applications.
  • Firewalls, Load Balancers, Networking/IP.
  • Storage.
  • Scripting and automation.
  • SSO systems.
  • Electronic & information publishing.
  • Required Languages:
  • English at a high level, written and spoken.
  • Important skills:
  • Ability to work in a team and good rapport with others.
  • Analytical abilities and an integrated perspective.
  • Service orientation.
  • Self-motivation and ability to maneuver in a multitasking environment.
  • Independence, initiative and ability to learn and follow through on tasks.

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